City Administrator - City of Geneva, Illinois
22 South First Street • Geneva, Illinois• 60134 • 630-232-7494
The Official Site of the City of Geneva, Illinois

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 Service Request TypeDescription
Animal Complaint, Number of and/or Type Use this form to report households with more than four (4) domesticated animals. You may also use this form for possible violation of TYPES of animals kept (i.e. potbelly pigs, chickens etc)
Animal Complaints If you are unwilling to sign a formal complaint and testify in court, this report will be kept for informational purposes only.
Board, Committee, or Commission Application If desired, you may submit a letter of application and/or resume after filling out this form to Board Application, City of Geneva, 22 South First Street, Geneva, IL 60134.
Buffalo Box (Water Shut-off Valve) To request service to the shut-off valve in your yard, use this form.
Cable T.V. Comments Comcast is responsible for this request and it will be forwarded to Comcast.
Catch Basin Catch Basin issues
Central Business District Use this form for Streetscape in the Central Business District for brick pavers, city owned irrigation systems, park benches, drinking fountains.
Comments/Compliments on Police Department Comments/Compliments regarding Police Department personnel
Construction Concerns - My Property Use this form to request construction information for your property.
Construction Concerns - Other Property Use this form to request construction information for someone else's property.
Contractor/Company Electric Requests Use this form to request power connects, inspections or other work performed by the Electric Div. If immediate assistance is required please contact the following: Mon.-Fri., 7 a.m. - 4 p.m.: 232-1503. After Hours, Weekends, Holidays: 630-232-4736.
Damage to Electric Equipment Use this form to report damage to electrical equipment. If immediate attention is required, please contact the following: Mon.-Fri., 7 a.m. - 4 p.m.: 630-232-1503. After Hours, Weekends and Holidays: 630-232-4736.
Dead Animal Removal from City Streets Request removal of a dead animal from streets, parkways and sidewalks.
Diseased/Dead Parkway Tree Use this form to report a tree on city property that might be diseased or dying.
Drainage Problems Report Flooding Streets, Standing Water, Ponding
Drug and Alcohol Use Submit Information Regarding Illegal Drug or Alcohol Use. If this is an emergancy or needs attention right away, please dial 911 and an officer will respond.
Electric Meter Issues Report Electric Meter Malfunction
Electrical Service (New or Upgrade) Request to have relocation, removal or installation of electrical service.
(overhead to underground conversion)
Emerald Ash Borer Use this form if you have a Ash tree in the parkway that you think is diseased.
Employment and Salary Verification Only employment dates, job title, job duties, and salary information will be given unless a signed release form is provided. Forms can be mailed or faxed to the Human Resources Office at 22 South First Street, Geneva, IL 60134 Fax 630-262-0867.
Fire Department Request Use this to request information, schedule station tours, sign up for CPR/AED classes, or to report fire hazards and violations. For block party requests please contact the Police Department.
Fire Hydrants Report fire hydrants that are malfunctioning or in need of repair.
Graffiti Removal-Public Property To report graffiti on public property.
Historic Preservation Requesting information regarding the Historic Preservation District.
Hive Removal Form Please use this form for reporting bee, wasp or hornets nest in a tree, sidewalk or parkway
Human Resources Survey If your community is sending out a long survey please fill out the form below and email the survey to hr@geneva.il.us or fax to 630-262-0867.
I Have a Suggestion/Concern Provide ideas/concerns that will make your City a better place. (Although contact information is not required, it does assist the City if we have questions for you.)
Illegal Construction Use this form to report suspected construction without building permit. Inquiries will be investigated the next business day.
Illegal Vehicle Repair Report illegal vehicle repair activities.
Information Technologies Support This form is for use by employees with computer or phone issues and GIS requests.
Inspections Use this form to request various sewer, concrete and parkway inspections.
Junk Vehicles / Private Property Use this form to report vehicles stored on private property without display of current state registration. ALL INFORMATION IS HELD CONFIDENTIAL.
Lawn Parking Report Illegal Lawn Parking
Legacy Data Import Legacy Data Import
Liquor License Information If you would like liquor license information please select this service request
Lot Clean Up Request for clean up of vacant or public lots.
Mailbox Damage Please complete if a City snowplow caused damage to your mailbox. Curbside mailboxes must comply with the City's Curbside Mailbox Ordinance. Temporary repairs will be performed as soon as possible, permanent repairs will be perform in the Spring.
Manholes and manhole covers Report issues regarding manholes/covers
Miscellaneous Electric Service or Complaint Use this form to make a request for a service not listed or to make a complaint.
No Water Service/Low Water Pressure If you have no water or low water pressure, please call 630-232-1501 or you may use this form.
Parkway and/or Elec Utility Tree Trimming Request Report parkway tree trimming and or Electric Utility tree trimming.
Parkway Restoration The City will repair parkway sod in the spring when caused by snow removal activities or City utility work.
Parkway Restoration Request to repair parkway due to Water Department work.
Parkway Tree Request for New Tree Use this form when requesting a new parkway tree to be planted
Planning Use this form for Planning, Development and Rezoning Information Request
Potholes Potholes on City streets will be repaired as soon as possible depending on work load or severity
Power Outage/Problems If a Power Outage occurs please contact the following:
Mon.-Fri., 7 a.m. - 4 p.m.: 630-232-1503. After Hours, Weekends and Holidays: 630-232-4736.
Use this form to report non-emergency power concerns.
Property Maintenance Report Unsightly or Dangerous Property
Public Records Request/Freedom of Information Act Request copies of public records, City Council minutes, or other actions. A fee of $.10 for 8-1/2 X 11 copies, $.12 for 8-1/2 x 14 and $.50 for 11 x 17 sheets. Payment required before distribution.
Recycling Services Request for recycling services.
PLEASE NOTE: Mill Creek Subdivision is located outside Geneva's corporate limits and is not covered under the City's garbage/recycling contract.
Rental Property Information and or Comments ALL PERSONAL INFORMATION WILL BE CONFIDENTIAL.
Rental Housing Concerns
Rezoning Application Use this form to request a change of permitted uses on a property.
Senior Reduced Fare Card For Kane County residents 65 and over that have never had a card in the past. Bring a 1-1/2 X 1-1/2 color head and shoulder photo and a photo ID for proof of age.
Service Wire Problems Use this form to report damaged or required adjustments to Electric Service Wires. If immediate attention is required please contact the following: Mon.-Fri., 7 a.m. - 4 p.m.: 630-232-1503. After Hours, Weekends and Holidays: 630-232-4736.
Sewer Problems If you are experiencing a sewer back up at this time, please call 630-232-1501. Use this form to report other sewer problems.
Sidewalk and Curb Repair Use this form to request repairs on City street curbs and public sidewalks.
Sign Violations Report possible Sign Ordinance violation real estate, sandwich boards, and poster signs located on public signs on private property
Sink Holes Report Sink Holes
Snow and Ice Removal Please use this form to report a snow/ice condition.
Speed Detection Equipment Use this form to request that the Speed Display Device portable speed detection equipment be set up in your neighborhood to educate would-be speeders - Months of May-October only
Street Construction Information Request information regarding street construction projects.
Street Dept Pick ups If your brush, Christmas tree, or leaves were not picked up during the week they were scheduled to be, or if there is debris in the street, please use this form.
Street Lighting Report a Malfunctioning Street Light
Street Maintenance Request Request for work on street or alley
Street Signs Request Street Sign Maintenance
Stump Removal If the City removed a parkway tree and the stump was not taken out.
test test
Traffic Control Request traffic control.
Trailer Storage Use this form to report the storage of any trailer in a private drive IN FRONT OF THE RESIDENCE for more than 24 consecutive hours
Twenty-Four Hour Parking Report Vehicle Parked on Street or Public Space for Greater than Twenty-Four Hours
Utility Bill Request Information Regarding Your Utility Bill
Utility Maps Request Utility Maps or Drawings from the City's Public Works Department
Water Leaks Report suspected main breaks or service leaks.
Water Meter Issues Report Water Meter Malfunction
Water Quality Report or Request information on your drinking water.
Weeds/Grass Height Use this form to report property where the weeds/grass have grown in excess of eight (8") inches.

 

 

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